Frequently Asked Questions & Support

We aim to provide clear, concise answers to any potential FAQ you may have about Yarn Saver. Whether you’re curious about selling your yarn, purchasing from our collection, or simply want to know more about our processes, you’ll find the information you need right here.

How does the yarn selling process work at Yarn Saver?

Learn about our straightforward process for selling your yarn—from shipping your yarn to us, through our unique freezing process, to getting paid. Discover how you can turn your excess yarn into cash or store credit.

You can either sell the yarn yourself by using Yarn Saver as a sales point for your items, or we can buy yarn and fiber direct from you for a certain percentage of the value of the items you have (limited).

If I Want You to Buy My Yarn Directly, What types of Fiber Do You accept?

We accept any and all fibers that would fit under the yarn category and could be utilized by crafters who work with fiber and yarn. Yarns that typically will be accepted and receive payment for include:

  • Clean and unscented without signs of damage or wear (although we can accept some wear, we do not pay for damaged yarn)
  • As free as possible from obvious allergens such as fur or pet dander (you must note if the yarn is coming from an interior area where pets are allowed so we can mark the yarn as such – we do accept yarn from pet friendly homes, however; any yarn with obvious signs of pet hair or smells will not be accepted).
  • Labeled yarn in its original retail state will fetch a higher price than unlabeled yarn that is loose and/or knotted
  • Caked yarn with the tag is OK
  • Yarn that is unlabeled will be measured and marked, but will be paid by the gram due to the extra work involved in defining the yarn type
  • Scraps are also OK, but again, will be paid by the gram
  • All weights of yarn are acceptable from cobweb to roving and everything in between

How long does it take to receive payment for the yarn I sell Through the Website or Directly to Yarn Saver?

Understand our timeline from receiving your yarn to processing, pricing, and finally, to receiving your payout. Learn more about selling your yarn, and when our next open selling period might be.

How does Yarn Saver ensure the quality of secondhand yarn?

We go into detail about the freezing process in a recent blog post, but here is a summary:

  • We take every incoming yarn through a little over a 2 week freezing process on all secondhand yarn. This means all incoming yarn is placed directly in a freezer for 1 week, thawed for 1 day, and then frozen again for another week.
  • After going through the freezing process, the skeins are inspected for any damage and to assess condition. this ensures that any pests are killed at all points of the bugs lifecycle. It also provides a thorough understanding of the condition of the yarn during the inspection process.
  • Any yarn found with significant pest or pest damage is discarded responsibly.

Can I buy yarn from Yarn Saver if I live outside the United States?

Yes! Yarn Saver ships globally. We are based out of the United States. Please note, shipping outside of the United States through reliable methods is costly, and we cannot do anything about the pricing we receive from our shipping partners. We currently ship to the following countries: United States, Australia, Canada, Mexico

If you don’t see your country on this list, please be sure to sign up for our newsletter for future country updates. We also would love to hear from you if you would love to buy from Yarn Saver.

What happens to yarn that isn’t sold or accepted by Yarn Saver?

  • All yarn that cannot be sold through our store (and that is pest free) is given to a local charitable fiber arts group who use the yarn to make winter accessories, blankets, and prayer shawls for the local homeless community. Scraps unable to be knit or crochet are used as stuffing.
  • Any yarn found with significant pest or pest damage is discarded responsibly.

Who is running this website?

This website is being managed by Christina of Finarina Knitwear and Pardon My Stash. You can find out more about how Yarn Saver came about and who we are here.

Didn’t find the answer you were looking for in this FAQ? Our team at Yarn Saver is always here to help. Contact us directly through our contact page, and we’ll ensure your queries are addressed. We’re committed to providing a seamless experience for both buyers and sellers in the yarn community, and your satisfaction is our top priority.