Terms and Conditions

Last updated: October 6th, 2025

Document Index

Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Finarina LLC, doing business as Yarn Saver (“Yarn Saver“, “we”, “us”, or “our”), concerning your access to and use of the https://www.yarnsaver.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in Connecticut, United States and have our registered office at 6 Way Road Ste M, Middlefield, Connecticut, United States. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use the Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Site is intended for users who are at least 18 years old and have the legal capacity to enter into these terms. Persons under the age of 18 are not permitted to use or register for the Site.

Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on the Site. We also reserve the right to modify or discontinue all or part of the product listings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the product listings.

We cannot guarantee the Site and the product listings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the product listings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the product listings during any downtime or discontinuance of the Site or the product listings. We will make reasonable efforts to keep the Site operational, but we have no obligation to maintain and support the Site or the product listings or to supply any corrections, updates, or releases in connection therewith.

Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Site in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Site.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content.
• Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
• Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
• Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
• Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
• Use a buying agent or purchasing agent to make purchases on the Site.
• Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
• Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: https://www.yarnsaver.com/privacy-policy. By using the Site, you agree to our Privacy Policy, including any available rights to access, modify, or request deletion of your personal data. Please be advised the Site are hosted in the United States. If you access the Site or from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

Term and Termination

These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Governing Law

These Terms of Use and your use of the Site are governed by and construed in accordance with the laws of the State of Connecticut applicable to agreements made and to be entirely performed within the State of Connecticut, without regard to its conflict of law principles.

Dispute Resolution

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Hartford, Connecticut. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Hartford, Connecticut, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.
In no event shall any Dispute brought by either Party related in any way to the Site be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

Corrections

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the products, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

Limitations of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE six (6) mONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING . CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Miscellaneous

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.

Selling Through Yarn Saver

Payout Rates

Yarn Saver shall provide compensation based on assessed item values denominated in United States Dollars (USD) according to the terms and conditions set forth herein.

Section 1: Standard Assessment Process

1.1 Eligibility Requirements. To qualify for standard assessment payout rates, Customer must satisfy each of the following conditions: (a) create an assessment draft within Yarn Saver’s online assessment system through a registered user account; (b) enter complete and accurate information for each line item intended for assessment; (c) submit the assessment through the online system and receive “Approved” status from Yarn Saver; (d) comply with all delivery instructions provided by Yarn Saver; and (e) have the assessment assigned “Received” status by Yarn Saver.

1.2 Payout Rates. Upon satisfaction of all requirements in Section 1.1, Customer shall be entitled to compensation calculated as a percentage of the total assessed value as determined by Yarn Saver, according to the following schedule: (a) twenty percent (20%) for mailed check payment; (b) twenty-five percent (25%) for PayPal transfer; or (c) thirty percent (30%) for store credit.

Section 2: Manual Review Process

2.1 Eligibility Requirements. To qualify for manual review payout rates, Customer must satisfy each of the following conditions: (a) request manual review through authorized channels, specifically direct communication with Yarn Saver or through the “Request Manual Review” function within the online assessment system; (b) receive acceptance of such request by authorized Yarn Saver personnel; (c) comply with all delivery instructions provided by Yarn Saver; and (d) have the assessment entered into the online system with “Received” status.

2.2 Payout Rates. Upon satisfaction of all requirements in Section 2.1, Customer shall be entitled to compensation calculated as a percentage of the total assessed value as determined by Yarn Saver, according to the following schedule: (a) fifteen percent (15%) for mailed check payment; (b) twenty percent (20%) for PayPal transfer; or (c) twenty-five percent (25%) for store credit.

Section 3: Valuation Terms and Limitations

3.1 Professional Determination. All item valuations are based solely on Yarn Saver’s professional determinations using industry standards, market conditions, and proprietary assessment criteria. Valuations are final and non-negotiable under any circumstances.

3.2 No Itemized Documentation. Yarn Saver does not provide itemized receipts, breakdowns, or detailed valuations for individual items for any reason, including but not limited to tax purposes, insurance claims, or personal records.

3.3 Valuation Range Acceptance. By agreeing to these terms, Customer acknowledges and accepts that item valuations may range from zero dollars ($0) to any unspecified amount, and Customer agrees to accept such valuations regardless of Customer’s personal opinion regarding condition, rarity, sentimental value, purchase price, or any other factor.

3.4 Condition Assessment Authority. Yarn Saver’s determination of item condition, authenticity, marketability, and quality supersedes any representations made by Customer. Customer’s descriptions or assessments of items carry no binding weight in the valuation process.

3.5 Market Value Disclaimer. Valuations reflect Yarn Saver’s assessment of resale value and market demand and may differ substantially from retail prices, original purchase prices, insurance valuations, or third-party appraisals.

Section 4: Additional Terms and Conditions

4.1 Currency. All valuations, assessments, and payouts shall be denominated and paid in United States Dollars.

4.2 Special Events. During designated in-person drop-off events offering same-day service, Yarn Saver may, in its sole discretion and subject to availability, offer cash payment as an alternative to mailed check payment at the applicable mailed check rate set forth herein.

4.3 Forfeiture and Non-Refundable Processing. Failure to satisfy any requirement set forth in this agreement may result in Customer’s forfeiture of all payout eligibility. Items submitted for assessment become the property of Yarn Saver regardless of valuation outcome, and no items will be returned to Customer under any circumstances.

4.4 Final Determination. All assessed values, payout calculations, and business decisions shall be determined by Yarn Saver in its sole and absolute discretion and shall be final and binding upon Customer.

4.5 Time Limitations for Disputes. Any questions, concerns, or disputes regarding assessments must be raised by Customer prior to payout being issued. Once payout has been processed and disbursed by Yarn Saver through any payment method, the assessment is deemed complete and conclusively accepted by Customer with no further changes, modifications, or reconsiderations permitted under any circumstances.

4.6 No Recourse for Post-Payout Claims. Customer waives any right to dispute, challenge, or seek reconsideration of valuations through legal proceedings, arbitration, mediation, or any other forum following payout. Customer’s sole remedy is to decline participation in Yarn Saver’s assessment program prior to payout.

4.7 Modification of Terms. Yarn Saver reserves the right to modify these terms at any time without prior notice. Continued submission of items constitutes acceptance of any modified terms.

Individual, Non-Commercial

This section applies exclusively to individual sellers shipping items to Yarn Saver from personal collections.

For commercial entities seeking to establish B2B liquidation or wholesale agreements with Yarn Saver, please refer to the B2B & Wholesale section under our terms and conditions.

All individual shipments are subject to the following terms and conditions for direct sales to Yarn Saver:

Section 1: Eligibility and Service Parameters

1.1 Geographic Restrictions. Yarn Saver accepts sellers exclusively from the United States at this time.

1.2 Local Drop-Off Services. Local drop-off appointments are available at Yarn Saver’s Middlefield, Connecticut office by appointment only. To schedule a drop-off, Customer must indicate this preference on their approved assessment within their online account portal and will receive instructions for scheduling through Yarn Saver’s online appointment system. Failure to promptly attend a scheduled drop-off appointment without reasonable advance notice will result in disqualification from future transactions with Yarn Saver for a period of ninety (90) days. Repeated failures may result in permanent disqualification.

1.3 Shipping Responsibilities. Yarn Saver does not provide free or discounted pre-paid shipping labels for incoming shipments. All shipping costs are Customer’s sole responsibility. Yarn Saver recommends utilizing online discount shipping services such as Pirate Ship to reduce shipping expenses and strongly advises including insurance coverage on all packages.

1.4 Service Limitations. Pickup services are not available at any location. Yarn Saver does not provide price estimates prior to shipping for collections weighing two hundred forty-nine (249) pounds or less. Collections weighing two hundred fifty (250) pounds or more are subject to Yarn Saver’s liquidation process.

Section 2: Purchase Structure and Documentation

2.1 Purchase Method. Yarn Saver purchases shipments as complete lots, not individual items.

2.2 Documentation Limitations. Customer acknowledges that compensation shall be provided only as a total amount via the Customer’s selected payment method, and detailed itemized breakdowns of individual item valuations will not be provided under any circumstances, as set forth in Section 3.2 of the Payout Rates terms.

Section 3: Transaction Initiation Requirements

3.1 Account Creation. Customer must register for an online account at yarnsaver.com.

3.2 Assessment Submission Options. Customer must submit an online assessment through their registered account, which may be completed through the following methods, listed from highest to lowest compensation rate:

(a) Standard Assessment Process: Complete and submit a detailed online assessment form cataloging all items for sale through the Assessments section of the Customer dashboard. This method yields the payout rates specified in Section 1 of the Payout Rates terms. Yarn Saver reserves the right to transfer any assessment to Manual Review Process rates where fifty percent (50%) or more of the submitted items are undefined, incorrectly defined, missing required information, or otherwise inaccurately described.

(b) Manual Review Process: Request manual review through the Assessments section of the Customer dashboard for circumstances including but not limited to: unwillingness to catalog individual items through the online system, estate handling with limited fiber arts knowledge, or similar situations requiring additional assessment services. Manual review results in the reduced payout percentages specified in Section 2 of the Payout Rates terms.

Section 4: Delivery and Processing Procedures

4.1 Delivery Method Selection. Upon assessment approval, Customer must select from the following delivery options: (a) shipping directly to Yarn Saver; (b) local drop-off at Yarn Saver’s Middlefield, Connecticut offices; or (c) local drop-off at designated special events when available.

4.2 Delivery Instructions Compliance. Customer will receive specific instructions for shipping or drop-off procedures, along with required documentation that must be signed and submitted with the items.

4.3 Receipt Confirmation. Upon receipt and opening of Customer’s package(s), Yarn Saver will send notification email confirmation and mark the assessment as “Received” status.

4.4 Damage Notification and Liability. If package damage is discovered, Yarn Saver will notify Customer via confirmation email. Yarn Saver assumes no responsibility for damaged or missing packages during transit. Customer bears sole responsibility for obtaining shipping insurance coverage for damaged or missing packages through their selected carrier.

Section 5: Processing Workflow

5.1 Specialized Processing for Textile Items. Items consisting of yarn or fiber will enter a mandatory freezing queue with “Freezing” status. The freezing process requires a minimum of two (2) weeks upon initiation.

5.2 Assessment Queue Processing. Following any required freezing period, items enter the assessment queue with “Waiting to Be Assessed” status. Queue position determines processing timeframe, typically ranging from one (1) to three (3) weeks on average, though extended periods may occur based on quantity submitted and current capacity restraints.

5.3 Valuation Process. During assessment, each item receives pricing based on Yarn Saver’s proprietary valuation criteria as set forth in Section 3 of the Payout Rates terms, with assessment status marked as “Assessing.” Upon pricing completion, items are incorporated into Yarn Saver’s general inventory.

5.4 Post-Assessment Shipping Requirements. Upon completion of the assessment process and marking of an assessment as “Approved,” the seller shall have one hundred and eighty (180) calendar days from the date of approval notification to ship the assessed items to Yarn Saver’s designated facility. Failure to ship items within this prescribed timeframe will result in the automatic reversion of the assessment status to “Draft,” requiring the seller to resubmit the assessment for approval and placement at the end of the processing queue. No exceptions to this timeframe will be granted absent extraordinary circumstances as determined solely by Yarn Saver.

5.5 Item Condition Standards and Rejection Protocol. All submitted items must meet Yarn Saver’s quality and condition standards as outlined in these terms. Items found to be significantly damaged, soiled, contaminated with pests or pest evidence, moldy, or otherwise deemed unusable by Yarn Saver’s assessment team will result in the immediate termination of the entire assessment process. In such cases, the entire submission will be properly disposed of at Yarn Saver’s discretion and in accordance with applicable health and safety regulations. The seller will receive no compensation for rejected items, and disposal costs may be charged to the seller’s account at Yarn Saver’s discretion.

5.6 Progressive Enforcement for Substandard Submissions. Sellers whose submissions are rejected pursuant to Section 5.5 will be subject to progressive enforcement measures. A first-time rejection will result in a written warning and mandatory review of quality standards documentation before the seller may submit future assessments. A second rejection within twelve (12) months of the first violation will result in temporary suspension from submitting new assessments for a period of ninety (90) calendar days from the date of the second rejection. A third rejection within eighteen (18) months of the first violation may result in permanent account suspension at Yarn Saver’s sole discretion. During any suspension period, the seller may not create, submit, or have processed any new assessments through the Yarn Saver platform.

5.7 Right of Final Determination. Yarn Saver reserves the exclusive right to make final determinations regarding item condition, acceptability, and compliance with these terms. All assessments, valuations, and condition determinations are final and not subject to appeal or dispute resolution procedures.

Section 6: Payment Processing and Completion

6.1 Calculation and Payment Notification. Upon completion of all item pricing, the batch enters calculation review where Yarn Saver personnel calculate total batch value across all payment methods. Customer receives email notification detailing calculated values with assessment status marked as “Ready for Payment.”

6.2 Payment Method Confirmation. Customer must respond within five (5) days of email receipt to confirm preferred payout method and provide necessary payment delivery information (mailing address for checks or email address for PayPal transfer or store credit).

6.3 Payout Processing. Following payout method confirmation or expiration of the five-day response period, the batch enters the payout queue. Payment will be issued within one (1) to five (5) business days according to the rates and terms specified in the Payout Rates section.

6.4 Item Disposition. Items not selected for purchase will be donated to local community craft groups for charitable purposes or disposed of safely if unsuitable for donation. Rejected items will not be returned to Customer under any circumstances and receive no compensation.

6.5 Transaction Completion. Upon process completion, the assessment will be marked as “Complete” and shall be subject to all terms and limitations set forth in the Payout Rates section, including but not limited to the finality provisions in Section 4.5 regarding time limitations for disputes and the conclusive acceptance of all valuations following payout disbursement.

B2B & Wholesale

This section applies exclusively to commercial entities shipping items to Yarn Saver for wholesale or liquidation purposes.

For individual sellers seeking to sell personal collections to Yarn Saver, please refer to the Individual, Non-Commercial section under our terms and conditions.

Section 1: Commercial Entity Requirements and Scope

1.1 Entity Verification. Commercial entities must provide documentation including either a valid or expired Sales & Use permit (for businesses closing operations) or proof of non-individual business entity status (business registration, incorporation documents, or equivalent legal documentation) to initiate commercial agreements.

1.2 Geographic Restrictions. Yarn Saver accepts commercial sellers exclusively from businesses based in the United States.

1.3 Individual Agreement Terms. All pickup services, payout estimates, appraisals, payout percentages, freight arrangements, contractual duration, and other transaction-specific parameters shall be individually negotiated and documented in separate written agreements between Yarn Saver and each commercial entity.

Section 2: Commercial Transaction Process

2.1 Process Incorporation by Reference. Commercial transactions shall follow the same procedural workflow detailed in Sections 4, 5, and 6 of the Individual, Non-Commercial section, subject to the following commercial-specific modifications and exceptions:

2.2 Initiation Requirements. Commercial sellers must initiate contact with Yarn Saver through email at [email protected] or via website contact forms, specifically indicating intent to establish a B2B or wholesale selling agreement.

2.3 Legal Agreement Negotiation. Prior to any transaction, commercial seller and Yarn Saver must negotiate and execute a written legal agreement establishing all transaction parameters, including but not limited to pickup services, payout percentages, freight shipping arrangements, and contractual duration.

2.4 Assessment Submission Options. Commercial sellers may submit assessments through: (a) Yarn Saver’s online inventory system with direct data entry; or (b) Excel or CSV file submission containing at minimum quantity and description fields, with optional fields including brand, type, condition, colorway, and lot number where available. All commercial assessments where fifty percent (50%) or more of the submitted items are undefined, incorrectly defined, missing required information, or otherwise inaccurately described will be subject to reduced payout rates equal to the lesser of: (i) manual review processing rates as specified in the individual commercial agreement, or (ii) a five percent (5%) reduction from the agreed standard rates.

2.5 Payment Method Limitations. Commercial transactions are limited to mailed check or PayPal transfer payment methods only. Store credit options are not available for commercial agreements.

2.6 Payout Processing. Commercial sellers shall be compensated according to the specific terms negotiated in their individual written agreement rather than the standardized rates specified in the Payout Rates section applicable to individual sellers.

Section 3: Documentation and Valuation Terms

3.1 Purchase Structure. Consistent with individual transactions, Yarn Saver purchases commercial shipments as complete lots, not individual items.

3.2 Documentation Limitations. Commercial sellers acknowledge that compensation shall be provided only as a total amount via the agreed payment method, and detailed itemized breakdowns of individual item valuations will not be provided under any circumstances.

3.3 Valuation Terms Application. All valuation terms and limitations set forth in Section 3 of the Payout Rates section, including professional determination authority, valuation range acceptance, condition assessment authority, and market value disclaimers, shall apply equally to commercial transactions.

3.4 Finality and Dispute Limitations. All terms regarding finality of valuations, time limitations for disputes, and post-transaction completion provisions set forth in Section 4 of the Payout Rates section shall apply to commercial transactions, with the modification that any dispute resolution procedures specifically negotiated in the individual commercial agreement shall supersede the general dispute limitation terms.

Section 4: Commercial-Specific Appointment and Delivery Terms

4.1 Freight and Local Drop-Off Services. Local drop-offs, including freight deliveries, are available at Yarn Saver’s Middlefield, Connecticut office by appointment only. Commercial sellers must indicate delivery preferences during contractual agreement negotiations and will receive instructions for scheduling appointments through Yarn Saver’s online appointment system.

4.2 Appointment Compliance. Failure by commercial seller to promptly attend scheduled drop-off appointments without reasonable advance notice will result in disqualification from future transactions with Yarn Saver for a period of ninety (90) days. Repeated failures may result in permanent disqualification.

4.3 Transaction Completion. Upon completion of all processing procedures detailed in the Individual, Non-Commercial section, commercial assessments will be marked as “Complete” and shall be subject to the finality provisions of both the negotiated commercial agreement and applicable terms from the Payout Rates section.

Special Event Drop-Offs and Services

This section applies exclusively to item drop-offs at special events hosted by Yarn Saver, including but not limited to fiber festivals, trade shows, and conferences.

Section 1: Account Requirements and Event Participation

1.1 Account Registration Prerequisite. To participate in special event drop-off services, attendees must first create an online account at yarnsaver.com. Attendees without existing accounts will be directed to exit the registration line and complete account registration via their mobile device before re-entering the process.

Section 2: Same-Day Service Eligibility and Requirements

2.1 Same-Day Service Availability. Yarn Saver may, in its sole discretion, offer same-day payout service at designated special events.

2.2 Qualification Criteria. To qualify for same-day service, attendees must satisfy each of the following requirements: (a) complete and submit an online assessment form through their user dashboard at yarnsaver.com prior to the event, explicitly indicating intent to deliver items at the specific special event; (b) limit participation to one (1) approved assessment per attendee; (c) contain all items within one (1) large reusable shopping bag measuring no larger than ten inches (10″) depth, sixteen inches (16″) height, and eighteen inches (18″) width; and (d) present the barcode provided via email following assessment approval.

Section 3: Event Processing Procedures

3.1 Check-In Process. Qualified attendees will enter an expedited registration line for check-in, present their barcode for scanning, and submit items for assessment.

3.2 Status Notifications. Attendees will receive email notifications, and optionally text message notifications, regarding assessment status throughout the event duration.

3.3 Payout Collection. Upon notification that assessment processing is complete, attendees must return to the event registration area for final payout processing.

Section 4: Special Event Payment Terms

4.1 Payout Options. Attendees utilizing same-day service may elect to accept their calculated payout or retrieve their submitted items at the time of checkout.

4.2 Payment Method Confirmation. Attendees accepting payout must confirm their preferred payment method and delivery mechanism.

4.3 Same-Day Service Payout Rates. Qualifying same-day service assessments that meet all requirements in Section 2.2 shall receive payout according to Section 1.2 of the Payout Rates terms (Standard Assessment Process).

4.4 Drop-Off Assessment Payout Rates. Non-qualifying drop-off assessments processed through alternative methods shall receive payout according to Section 2.2 of the Payout Rates terms (Manual Review Process).

4.5 Special Event Cash Option. During special events, cash payment may be offered as an alternative to mailed check payment at the applicable mailed check rate specified in the relevant Payout Rates section, subject to availability and at Yarn Saver’s sole discretion. Cash payment availability is not guaranteed at any event.

4.6 Incorporation of Standard Terms. All special event transactions are subject to the valuation terms and limitations set forth in Section 3 of the Payout Rates section, including professional determination authority, no itemized documentation, valuation range acceptance, and all finality provisions specified in Section 4 of the Payout Rates section.

Section 5: Non-Qualifying Submissions

5.1 Alternative Processing for Non-Qualifying Items. Attendees whose items do not meet same-day service criteria due to exceeding size limitations, multiple assessment submissions, or absence of pre-event registration may still submit items for drop-off.

5.2 Standard Processing Application. Non-qualifying items will be processed at Yarn Saver’s Middlefield, Connecticut office following the event conclusion, subject to the standard assessment timelines and processing procedures detailed in the Individual, Non-Commercial section and payout rates specified in Section 2.2 of the Payout Rates terms (Manual Review Process).

5.3 No Return Policy. Items submitted through non-qualifying processing cannot be returned to attendees under any circumstances, consistent with standard Yarn Saver policies.

Section 6: Additional Terms

6.1 Promotional Items. All attendees at special events hosted by Yarn Saver may receive additional promotional items at Yarn Saver’s sole discretion, regardless of participation in drop-off services.

6.2 Inquiries. For questions regarding special event procedures, attendees should contact [email protected].

6.3 Final Transaction Terms. Upon completion of special event processing, all transactions shall be subject to the finality and dispute limitation provisions set forth in Section 4.5 of the Payout Rates section, including conclusive acceptance of valuations following payout disbursement.

Sending Assessments Without Authorization

Section 1: Authorization Requirements

1.1 Mandatory Authorization Process. Customer shall not send yarn, fiber, or any other item shipments intended for assessment unless Customer has completed Yarn Saver’s official selling process and received explicit approval via Yarn Saver’s official channels.

Section 2: Unauthorized Shipment Consequences

2.1 Property Transfer Upon Receipt. Any shipments received by Yarn Saver without prior authorization or completion of Yarn Saver’s official assessment inquiry process shall become the exclusive property of Yarn Saver upon receipt, except where the shipment appears to have been sent in good faith due to postal error, mistaken delivery, or other circumstances beyond the sender’s control.

2.2 No Compensation. Items received without proper authorization will not be reimbursed, compensated, or returned to the sender with costs covered by Yarn Saver under any circumstances, regardless of the items’ value, condition, or the sender’s intent.

2.3 Final Disposition. Yarn Saver reserves the right to dispose of, donate, or otherwise utilize unauthorized shipments in its sole discretion without notice to the sender and without any obligation to provide compensation or accounting to the sender.

2.4 Good Faith Return Period. Yarn Saver will make reasonable efforts to return unauthorized shipments that appear to have been sent in good faith within fourteen (14) days of receipt, provided the sender contacts Yarn Saver within seven (7) days of the shipment being sent and provides proof of the error. Return shipping costs shall be borne by the sender.

Products

Section 1: Product Display and Accuracy Limitations

1.1 Display Accuracy Disclaimer. Yarn Saver makes commercially reasonable efforts to display colors, features, specifications, and details of products available on the Site with accuracy. However, Yarn Saver does not guarantee that the colors, features, specifications, and details of products will be accurate, complete, reliable, current, or free of errors.

1.2 Electronic Display Limitations. Customer acknowledges that electronic displays may not accurately reflect the actual colors and details of products due to variations in monitor settings, lighting conditions, and other technical factors beyond Yarn Saver’s control.

1.3 Product Availability and Discontinuation. All products are subject to availability, and Yarn Saver cannot guarantee that items will remain in stock. Yarn Saver reserves the right to discontinue any products at any time for any reason without prior notice.

1.4 Pricing Changes. Prices for all products are subject to change without notice at Yarn Saver’s sole discretion.

Section 2: Second-Hand Merchandise Considerations and Disclaimers

2.1 Animal Hair Presence Disclaimer. Due to the nature of Yarn Saver’s business as a second-hand online yarn retailer, Yarn Saver cannot guarantee that products are free from the presence of animal hairs.

2.2 Prior Exposure Acknowledgment. While Yarn Saver takes commercially reasonable care to inspect and prepare items for sale, some fibers may have been previously exposed to environments containing animals, including but not limited to pets, livestock, or wild animals.

2.3 Pest and Contaminant Disclaimer. Yarn Saver cannot guarantee that second-hand products are free from pests, pest eggs, larvae, or other contaminants including but not limited to moths, beetles, mites, dust, debris, odors, or other environmental contaminants that may have been present in prior storage or handling environments.

2.4 Processing Limitations. While Yarn Saver employs commercially reasonable inspection, cleaning, and processing procedures including freezing treatments where applicable, these measures cannot guarantee complete elimination of all potential contaminants, pests, allergens, or pre-existing product conditions.

2.5 Customer Responsibility for Allergies and Sensitivities. Customers with known allergies or sensitivities to animal hair, dust, chemical treatments, dyes, or other potential contaminants should be aware of these possibilities before purchasing and should take appropriate precautions.

2.6 Acceptance of Risk and Waiver of Claims. By purchasing from Yarn Saver, Customer acknowledges and accepts that items may contain trace amounts of animal hair, dander, pests, pest remnants, allergens, or other contaminants inherent to second-hand merchandise. Customer waives any claims against Yarn Saver for allergic reactions, sensitivities, pest infestations, property damage, or any health consequences resulting from exposure to contaminants or pre-existing conditions of purchased products, except for damages arising from Yarn Saver’s gross negligence or willful misconduct.

2.7 Limitation of Liability. Yarn Saver cannot be held responsible or liable for any allergic reactions, health complications, sensitivities, pest infestations, property damage, or other consequences caused as a result of animal hair presence, pest contamination, or any other pre-existing conditions of second-hand merchandise, except where such damages result from Yarn Saver’s gross negligence or failure to follow its stated processing procedures.

2.8 Customer Inspection Responsibility. Customer assumes full responsibility for inspecting all purchased items upon receipt and taking appropriate measures to prevent cross-contamination with other materials or property.

Purchases and Payment

Section 1: Accepted Payment Methods

1.1 Payment Options. Yarn Saver accepts the following forms of payment: (a) PayPal; (b) Pay Later with PayPal; (c) Venmo; (d) Visa; (e) Mastercard; (f) American Express; and (g) Discover.

Section 2: Customer Payment Obligations and Information Requirements

2.1 Account Information Accuracy. Customer agrees to provide current, complete, and accurate purchase and account information for all purchases made via the Site.

2.2 Information Updates. Customer agrees to promptly update account and payment information, including email address, payment method, and payment card expiration date, to enable Yarn Saver to complete transactions and maintain contact as needed.

2.3 Payment Responsibility. It is Customer’s sole responsibility to ensure that their selected payment method is valid and has sufficient funds or credit available for transaction completion.

2.4 Full Payment Requirement. To initiate order fulfillment, Customer must provide full payment for selected items at the time of purchase through Yarn Saver’s online store.

Section 3: Pricing and Transaction Terms

3.1 Currency and Tax. All payments shall be denominated in United States Dollars. Sales tax will be added to purchase prices as deemed required by Yarn Saver.

3.2 Price Changes. Yarn Saver may change prices at any time without prior notice.

3.3 Payment Authorization. Customer agrees to pay all charges at the prices in effect at the time of purchase, including any applicable shipping fees, and authorizes Yarn Saver to charge Customer’s chosen payment provider for such amounts upon order placement.

3.4 Recurring Charges. If Customer’s order is subject to recurring charges, Customer consents to Yarn Saver charging Customer’s payment method on a recurring basis without requiring prior approval for each recurring charge, until such time as Customer cancels the applicable order.

3.5 Pricing Error Correction. Yarn Saver reserves the right to correct any errors or mistakes in pricing, even if Yarn Saver has already requested or received payment.

Section 4: Order Limitations and Restrictions

4.1 Order Refusal Rights. Yarn Saver reserves the right to refuse any order placed through the Site without providing justification.

4.2 Quantity Limitations. Yarn Saver may, in its sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4.3 Account and Payment Method Restrictions. Order restrictions may include orders placed by or under the same customer account, using the same payment method, or utilizing the same billing or shipping address.

4.4 Commercial Reseller Restrictions. Yarn Saver reserves the right to limit or prohibit orders that, in Yarn Saver’s sole judgment, appear to be placed by dealers, resellers, or distributors for commercial purposes.

Digital Gift Cards and Store Credit

Section 1: Acceptance and Application of Terms

1.1 Agreement to Terms. By purchasing or using a Yarn Saver Digital Gift Card for Store Credit (“Gift Cards”), Customer agrees to the terms and conditions set forth herein.

Section 2: Redemption and Usage Terms

2.1 Redemption Restrictions. Gift Cards can be redeemed exclusively on the Site toward the purchase of eligible products.

2.2 Redemption Process. To redeem a Gift Card, Customer must enter the Gift Card’s unique code at checkout, whereupon the balance will be applied to the purchase.

2.3 Expiration and Fees. Gift Cards do not expire and do not accrue maintenance or inactivity fees.

2.4 Balance Inquiry. The balance of a Gift Card can be checked online at the Site.

2.5 Transfer and Conversion Limitations. Gift Card balances cannot be transferred to another card or converted into cash.

Section 3: Restrictions and Limitations

3.1 Non-Refundable Nature. Gift Cards cannot be refunded or returned once purchased.

3.2 Cash Redemption Prohibition. Gift Cards are not redeemable for cash except where required by applicable law.

3.3 Loss and Theft Disclaimer. Yarn Saver is not responsible for lost, stolen, or unauthorized use of Gift Cards. Customer must safeguard Gift Cards as they would cash.

3.4 Purchase Restrictions. Gift Cards cannot be used to purchase other Gift Cards and are not reloadable.

3.5 Transfer and Resale Prohibition. Gift Cards cannot be resold, transferred for value, or redeemed for cash, except to the extent required by applicable law.

3.6 Promotional Code Limitations. Gift Cards cannot be used in conjunction with promotional codes or offers unless specifically authorized by Yarn Saver.

Section 4: Fraud Prevention and Cancellation

4.1 Fraudulent Activity Cancellation. Yarn Saver reserves the right to cancel Gift Cards if Yarn Saver believes that the card was obtained, used, or applied to a Site account through fraudulent means, or if the associated account was created or credits were applied fraudulently.

Section 5: Store Credit Equivalency

5.1 Store Credit Application. Store Credit will be provided in the form of Gift Cards and shall be subject to all terms and conditions applicable to Gift Cards as set forth in this section.

5.2 Uniform Terms Application. The same terms, conditions, restrictions, and limitations that apply to Gift Cards shall apply equally to Store Credit without distinction.

Coupons and Discounts

Section 1: Availability and Modification

1.1 Non-Guaranteed Availability. Coupons and discounts are not guaranteed and are subject to availability at Yarn Saver’s sole discretion.

1.2 Modification and Removal Rights. Yarn Saver reserves the right to remove, modify, or alter any coupon or discount at any point in time without prior notice.

Section 2: Redemption and Usage Terms

2.1 Single Code Limitation. Customer may apply only one promotional code per order. Multiple promotional codes cannot be combined or used in conjunction with one another on a single transaction.

2.2 Bulk Discount Application. Bulk discounts shall apply automatically to eligible purchases regardless of promotional codes used and may be used in conjunction with a single promotional code.

Section 3: Restrictions and Limitations

3.1 Redemption Process. To redeem a coupon or discount, Customer must enter the promotional code at checkout, whereupon the discount will be applied to the purchase if valid and available.

3.2 Expiration Terms. Coupons and promotional codes may be subject to expiration dates as specified at the time of issuance.

3.3 Non-Transferable Nature. Coupons and promotional codes are non-transferable and may not be resold or redeemed for cash value.

3.4 Exclusions. Certain products or services may be excluded from coupon or discount eligibility at Yarn Saver’s discretion.

Cancellations

Section 1: Cancellation Eligibility and Processing

1.1 Pre-Shipping Cancellation Acceptance. Cancellations are accepted if the order has not progressed to the shipping process.

1.2 Post-Shipping Cancellation Prohibition. If an item has been marked as shipped, cancellations will not be accepted under any circumstances.

1.3 Alternative Policy Application. For orders that have progressed to shipped status, the Returns, Exchanges, and Refunds policy shall apply exclusively to any customer requests for order modifications or reversals.

Refunds, Exchanges, and Returns

Section 1: No Returns or Exchanges Policy

1.1 Final Sale Nature. Due to the secondhand nature of Yarn Saver’s items and the inability to guarantee that product condition will be maintained after shipping to Customer, Yarn Saver does not accept returns or exchanges under any circumstances.

1.2 Customer Review Responsibility. Customers are advised to review their orders carefully before completing purchase transactions.

1.3 Final Sale Designation. All products sold by Yarn Saver are final sale without exception.

Section 2: Customer Error and Product Selection

2.1 Customer Selection Responsibility. Customer bears sole responsibility for selecting appropriate products and ensuring order accuracy before purchase completion.

2.2 No Substitution for Customer Error. Yarn Saver is not obligated to provide correct products, substitutions, or replacements at no charge when Customer has ordered incorrect items due to Customer’s own error, misunderstanding, or failure to review order details.

2.3 No Remedial Obligation. Customer errors in product selection, including but not limited to incorrect colors, weights, fiber types, or quantities, do not create any obligation on Yarn Saver’s part to provide remedial products or services without additional compensation.

Shipping and Fulfillment

Section 1: Shipping Responsibilities and Carrier Selection

1.1 Yarn Saver Shipping Obligations. All shipping obligations, including the dispatch and delivery of products, are the responsibility of Yarn Saver.

1.2 Carrier Selection. Products are shipped via major carriers, including but not limited to USPS, UPS, FedEx, and international shipping providers, at Yarn Saver’s discretion.

1.3 Delivery Commitment. Yarn Saver takes commercially reasonable measures to ensure timely and safe delivery of products.

Section 2: Liability Limitations and Customer Responsibilities

2.1 Customer Input Liability Disclaimer. Yarn Saver is not liable for packages that are lost, damaged, or otherwise undelivered due to customer input issues, including but not limited to entering incorrect shipping addresses, recipient names, or other delivery information.

2.2 Customer Information Accuracy. Customer bears sole responsibility for providing accurate and complete shipping information, including correct addresses, recipient names, and any special delivery instructions.

Section 3: Shipping Cost Structure

3.1 Cost Calculation and Transparency. Shipping costs, including labels, packaging, and handling fees, are calculated and presented at checkout to provide transparency and ensure fairness in customer billing.

3.2 Cost Components. Shipping charges may include but are not limited to carrier fees, packaging materials, handling charges, and any applicable surcharges or delivery confirmation services.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please utilize our contact form or direct contact email below. You may also request an official mailing address for sending legal documentation at either of these options as well:

[email protected]

Credits

Stock imagery:

• Insurance icons created by Fir3Ghost – Flaticon
• Clarity icons created by nangicon – Flaticon
• Charity icons created by Freepik – Flaticon
• Money icons created by Kiranshastry – Flaticon
• Rainbow icons created by Freepik – Flaticon
• Mental health icons created by narak0rn – Flaticon
• Neurodiversity icons created by Freepik – Flaticon